Frequently Asked Questions:
Can Jordan bill my insurance directly?
Yes, where your plan allows it. Jordan is a Registered Massage Therapist, and most extended health plans in Ontario include massage therapy by an RMT. Coverage amounts vary, so check your plan's limits before you book.
Do I need a referral?
No referral is needed to book with Jordan. Some insurance plans ask for a doctor's note before they'll reimburse massage therapy, so it's worth checking your plan first (this requirement is being phased out).
Can I book Jordan just for a relaxation massage?
Yes. Not every massage has to be treating a problem. Tell Jordan what you're after when you arrive and he'll adjust the session to suit.
Can Jordan help with jaw pain or TMJ?
Yes. Jordan treats jaw pain and TMJ dysfunction with massage of the jaw and face and, where it helps, intra-oral work on the muscles inside your mouth that control how your jaw moves. He'll explain what's involved first, and only does intra-oral work with your consent.
Does Jordan offer pregnancy massage?
Yes. Jordan adjusts your positioning and his technique so you're comfortable and well supported, and adapts each session as your pregnancy progresses. Let us know you're pregnant when you book.
Can I add assisted stretching to my massage?
Yes. Jordan can split your appointment between massage and assisted stretching, depending on what your body needs that day. Because he's a Registered Massage Therapist, the whole session is billed as a massage therapy appointment under your extended health benefit.
Will Jordan give me exercises?
If they'll help, yes. Jordan's background is in exercise and rehabilitation, so he often suggests a stretch or simple exercise to do at home. You won't leave with a long program unless you want one.
What does massage therapy at Propel include?
Every massage at Propel starts with a short conversation about what's bothering you and what you'd like from the session. You can read more about massage therapy at Propel, including the techniques our RMTs use and how sessions are billed.
What happens at a first appointment?
Jordan will ask about what's bothering you, your health history and what you want from the session. He'll check how you move where it's relevant, then start treatment in the same visit. You'll be asked about pressure throughout.
How do I book with Jordan?
Book online or call the clinic. If you're not sure whether massage therapy is the right place to start, book a free 15-minute phone consult and we'll help you decide.
Jordan Hoeppner
BKin, RMT
Registered Massage Therapist
Jordan's credentials and training
- Registered Massage Therapist — College of Massage Therapists of Ontario
- Diploma in Massage Therapy — Ontario College of Health and Technology, Stoney Creek
- Bachelor of Kinesiology — University of the Fraser Valley, British Columbia
- Soft Tissue Release, Level 1
- Member, Registered Massage Therapists' Association of Ontario
Jordan came to massage therapy from the exercise side of healthcare. After finishing his kinesiology degree, he spent five years in British Columbia building rehabilitation and exercise programs, first in physiotherapy clinics and then in his own mobile practice, working with people recovering from injuries. He then trained as a Registered Massage Therapist in Ontario, where he treated athletes, desk workers, pregnant clients, and people recovering from surgery or managing long-term health conditions
.
Jordan’s approach to massage therapy
Jordan tailors every session to what you came in for. Some people want a calming relaxation massage. Others need focused deep tissue work on a stubborn problem area, sports massage built around their training, or manual lymphatic drainage. Many sessions are a mix.
He'll ask what's going on, look at how you move, and adjust his pressure to how your muscles respond and what feels right to you.
Because of his background in exercise and rehabilitation, Jordan often finishes a session with a simple stretch or exercise to do at home, and explains why it helps. That way the work keeps going between appointments.
Techniques Jordan uses include:
- Relaxation (Swedish) massage
- Deep tissue massage
- Sports massage
- Myofascial release
- Manual lymphatic drainage
- Pregnancy massage
- TMJ (jaw) massage, including intra-oral work
- Assisted stretching
- Remedial exercise
Who Jordan works with
Jordan sees a wide range of people, including:
- Desk workers with neck, shoulder and back pain
- Runners, lifters and team-sport players managing training and recovery
- People with jaw pain, clenching or TMJ dysfunction
- Pregnant clients looking for relief from back, hip and postural strain
- People who want to move more freely with assisted stretching
- People recovering from an injury, including car accidents
- Anyone who simply wants a relaxing massage to unwind
If you're not sure whether massage is the right place to start, call the clinic. We'll tell you whether Jordan is the right person to see, or who on the team is.
Jordan’s sports background
Jordan grew up in British Columbia, spending most of his time outdoors and playing sports. He has competed in powerlifting and has played soccer and ball hockey all his life. These days he runs, hikes and lifts, so he knows first-hand what training asks of your body, and what it takes to keep doing it.
Book with Jordan
Jordan is welcoming new patients at Propel Active Health & Lifestyle in Burlington.
Massage Therapy is covered by many extended health plans. We'll help you check your coverage, and where your plan covers it we can bill your insurer directly through TELUS eClaims and other provider portals.
FOR YOUR CONVENIENCE
We bill your insurance DIRECTLY!
No more painful insurance submissions! Let PROPEL do the work for you,
so you can focus on the things that matter.
WHO WE ARE
Our Experts
At PROPEL, our patient's goals and success is our obsession.
We therefore only hire those with the best expertise, and those who share our vision.
Dr. Alison Lejkowski
Dr. Peter Lejkowski
Crystal Showers
Jess Harraway
Jordan Hoeppner
Dakota De Freitas
Ryann David
